Get help from our community
- From version 5.0.572.2 onwards, you may contact our Technical Support department via support@parkersoftware.com and request a password reset.
- These guidelines and standards are not a comprehensive list of all rules. Parker software and its moderators reserve the right to lock, modify or remove posts and temporarily remove, block or ban users for any reason.
- As of this moment, ThinkAutomation Studio does not currently include any features relating to SharePoint. This is/was a feature of ThinkAutomation 4, but due to the new architecture of ThinkAutomation Studio it has not currently been implemented.
- Hi there, I haven't yet upgraded to the newest version featuring the ChatGPT integration and was wondering if this is also available if we use the Azure OpenAI Service? https://learn.microsoft.com/en-us/azure/cognitive-services/openai/overview
- Hi it would be a great addition if we could fill a pdf form and save the filled pdf. I have used PDFTK in the past but would be amazing to have this directly in TA5 more examples: https://stackoverflow.com/questions/6339453/best-way-to-create-fill-in...
- Any idea what is supposed to be used in the Input Mask for a web form field?
- Hi there, I am happy to test pre-releases but wanted to see if you guys could include a rollback option within the UI so that if we find it breaks something we can quickly go back to the latest official release. Thanks, Matt
- Not sure if there's a way to cancel this once started. if there is a way can someone please let me know... Thanks.
- We are seeing more and more emails coming in with Microsoft Purview encryption. Can this support by added to ThinkAutomation?
- Hi, I have an automation that checks the subject line of an email and passes the email to another automation depending on the content.. Is there a way to find out how many emails did not move past my first automation? By day , or month? I am even ok ...
- 解释图标...
- Is there a way to have an email be sent every time an automation hits any error? I am coming across times where an email wasn't processed due to any of a number of errors, so I'm looking for a way to send an email to our helpdesk team when that occurs.
- Hello Wondering what others do with regards to when updating a database when that database is offline overnight for an hour running its backup? My scenario is that, as a 24\7 IT Company, we have emails constantly incoming throughout the night and wou...
- Hello, I've built some generic automations and put them in my Automation Library to call them from other Automations. I just occasionally want to see in which automation I'm calling a particular Library Automation. Does anyone know how to do that or ...
- When logging in to Office365 using the just Office365 connection Microsoft will enforce a two-week token that once expires will request that you re-log into the mail account. The method described below will allow you to utilise a Client-Secrect durin...
- Hello all, I am running TA 5 on a Windows 2019 server and monitoring an Office 365 mailbox. I did not realize during the install, but I used my personal O365 account to access the mailbox I monitor. This, of course, creates the TA issue when my passw...
- We are getting this error in our TA4 system. 'TAMSGServer Out of string space'. We are trying to understand what this means and how to resolve this error. Thanks Robert
- I've been using TA4 for many years and now trying to get TA v5 working for us using some trial triggers. I'm finding a problem with the built in option to "Update DB using extracted fields" to update an Oracle database. Error given in the log is"ORA-...
- Improvements Improvement: Added Ends With to Select Case action. Improvement: Added Create Extracted Fields From Text/Json option to automatically create multiple Extract Field actions from a given block of text or Json. Improvement: Web Form message...
- Hello all, I am going to email Parker support with this, but I thought I would give the forum a try too. We installed ThinkAutomation ver 5 a few months ago, a new install on a Windows 2019 server in Azure cloud with an Azure SQL managed instance. We...
- Hi there, I have set up the o365 action "Get/Update Contact" but when I try and lookup the contact using an email that I know is part of our organizational Contact list, the action does not return a result. Do you know if this is looking up personal ...
- Hello We use a MySQL database as our CRM and import emails into it via TAv5 and, as with TAv4, we get all emails from our monitoring system get updated into our database without any returns and any emails sent in by customer showing nicely. An exampl...
- Hi I am on version 5.0.900, I was previously on a pre release version but had to revert to the latest stable release. I have an automation that uses case actions and this version does not seem to be able to process Dot notation (within the JsonValue ...
- Hello, I'm using the same Google Account sign-in across several automations so I thought it would be better to have just one central Google sign-in for everyone in a library automation, but I'm getting a "Sign_in "OAuth refresh failed for Google: not...
- How do you migrate your Message Store and configuration (Message Sources and Automations) between machines?
- What replaces Version 3's "Append PDF Attachment to Body for Parsing?" Thank you.
- Ok silly question but potentially intersting feature - what's the purpose of group name in the Properties? I don't see a way to sort on Groups but it'd be kind of handy if we could.
- Is there a way with Think Automation to extract an attachment from an email and if it is a .zip file to unzip it to its individual files and save those to the file system? I wasn't able to locate a command to unzip a file but maybe I missed it.
- Just a tip regarding how calls with multiple variables can be implemented. In this example, we use the 'spirit' of key : value pairs to pass two variables containing strings and one variable containing a JSON record extracted from a table: NoteResult...
- Good day, When using the "Convert CSV to HTML Table" operation is there a built in way to style the table? Thanks, Matt
- I have a common data structure that enables bidirectional flows of order related information between various selling and sales management channels (Big Commerce, Amazon, EDI, PDF based orders <-> shipping system, CRM system). When an event occurs on ...
- Is there a way to incorporate a login prior to accessing a TA5 Web Form? I had a look at the Oauth-> microsoft graph Action but I am not sure this can be incorporated into the Web Form Message source. For Example user navigates to a webform, complete...
- It would be very helpful to be able to pass a CSV or JSON array to a field in a webform field that is a pull down list (or radio button).
- Hello, I'm trying to insert an entire csv file into a google spreadsheet via the google API and I'm not sure how to get the correct (array) format The Google API needs this format for an array: "values": [ ["Data", "Name","Mark"], ["blabla", "John","...
- Hello, It is sometimes difficult to understand an Automation if you have made it a while ago. But it is even more difficult for others to understand what you have made. We do document what and why happens in the Automation, but to my knowledge that i...
- What is the correct way to replace with a newline? I have tried the below and '\n' and these do not work Thanks, Matt
- Hi, I am moving servers and need to move ThinkAutomation on the new server. Is there any guides on what needs done? Thanks
- Hello We are trying to do a lookup of a database that worked fine in TAv4 but now does not. I have attempted to transpose what was in TAv4: Lookup Field , Database Connection String Provider=MSDASQL.1;Persist Security Info=False;Extended Properties="...
- We use the case statement to do processing of files that will read through the file name. We currently use the "Contains" operator but that is causing issues where a file had been converted and the original extension is included in the file name. The...
- When working with HTTP post in the automation window, the visible portion that stands out is the reference to the Response Status code variable. If the POST is made to retrieve some data from the 3rd party system it would make more sense to show the ...
- Is there a place to add constants for Library actions or will they pickup on the Solution constants? Currently I am hardcoding them into the library Action as a variable but would like to see if I should do this another way. Thanks!
- Fixes Fix: Fixed issue with Run A Report action. The report designer crashed if an external Excel or CSV data source was added. Fix: Fixed issue with IMAP Message Source not reading new messages after first run when connected to certain IMAP servers....
