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  1. From version 5.0.572.2 onwards, you may contact our Technical Support department via support@parkersoftware.com and request a password reset.
    • These guidelines and standards are not a comprehensive list of all rules. Parker software and its moderators reserve the right to lock, modify or remove posts and temporarily remove, block or ban users for any reason.
      • As of this moment, ThinkAutomation Studio does not currently include any features relating to SharePoint. This is/was a feature of ThinkAutomation 4, but due to the new architecture of ThinkAutomation Studio it has not currently been implemented.
        • Good day, I am trying to compare a variable's uppercase value with the same variable's lowercase value to check if an Extracted field is numeric or not (using an IF block), but the equality comparison returns a Pass? I can use validation on the extra...
          • Hello, My Distributed setup of TA5 has two message readers and message processors, I have sent 50 emails to test the flow. I have found that both node readers trying to sync the same 50 messages leading to an error when both of the nodes trying to mo...
            • Hello, I have 73 emails struck in my inbox, even after resetting Sync Status multiple times, TA5 is not picking those messages. It is perfectly picking all new emails. Could you please help me to solve this issue?
              • Hi, i am using the Read Json action to query some statusinfo from my sophos firewall. But sometimes the request returns an error. This is not a problem, but i get an e-mail that the automation failed. I use the "assign status code to" and check the v...
                • Hi, I have a situation where the program I am using needs to send follow-up information back to the same automation (for further processing) after it has called the local API (and received a return value). I am wondering if I could use either the mes...
                  • Fixes Fixed issue with CRM Actions error message in Studio when connect button clicked in some instances. Improvements When selecting a Message Source in the explorer - the Automation assigned to it is moved to the top of the Automations view along w...
                    • New Features Added option to run a ThinkAutomation instance as a failover server for another instance. See Configuring A Failover Server in the help. Fixes Fixed issue with Reply To option on Send Email action changing the From address instead of jus...
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                      • Hi, I'm trying to parse Json data from the TA webhook where the data is received from Jotform and is in the format below: The "Extract from Json" Action doesn't recognize the structure, nor did I have any luck converting it using the "Read Json docum...
                        • Hi there, When I use the web API and specify results=true, I still receive json text from think automation containing more than just the return result
                          • This little gem dramatically reduces the number of JSON extracts required to reference and use a value from a JSON structure without requiring local variable space for each element. I have a number of early automations that are filled with local extr...
                            • Good day, I am trying to use the O365 connection as a message source but the following error is happening. Office 365 (ERROR: Msg: One or more errors occurred.Inner exception message: Object reference not set to an instance of an object.Stack Trace: ...
                              • New Features Added option to run a ThinkAutomation instance as a failover server for another instance. See Configuring A Failover Server in the help. Fixes Fixed issue with Reply To option on Send Email action changing the From address instead of jus...
                                • Hello, Instead of manually entering Smart-Host details every time in the "Send via" tab, it would be useful to be able to set Smart-Hosts by Solution, Automation and/or Action, including SMTP ports & SMTP ports. security. Suggestion for overrule/hier...
                                  • Hello, I know that not all (my) ideas are great ;) but I would like to know a status if ideas are or have been considered, noticed or, as final status, are not going to be built at all. For example, I added this topic Open Explorer, Message Source lo...
                                    • Hi when I attempt to delete an automation I receive an access denied error. Thanks, Matt
                                      • Hi are there any plans to add an action like this?
                                        • New Features Added Online Automation Library. When viewing the Automation Library you can now browse Automations in the Online Library. The Online Library will contain sample Automations created by Parker Software and Automations created by other Thi...
                                          • Hi in Thinkautomation v4 we could choose 0.5 minutes, V5 limits this to 1 minute. Can we get 0.5 minutes in V5?
                                            • Hi when I build the connection string and test it is successful. When I test in the database lookup it is successful and returns a result . When I run the automation the lookup fails with this error: Failed to open database using connection: provider...
                                              • Hi I can't seem to figure this out. Thanks, Matt
                                                • Thought I'd pass along this little discovery. If you are implementing a UI with multiple webforms, I learned that global variables do not carry forward through the webform redirect. In my case I wish to pass along some SQL ids and other data to maint...
                                                  • Customer mentions that when attempting to use any DB lookup actions on a DB2 DB, they get the following error: Customer also confirmed that they had the DB2 runtime client installed
                                                    • New Features Added Embedded Value Store. Allows simple storage and retrieval of key/value pairs. Fixes Fixed issue with Move Incoming Message action not allowing you to select a folder when using Gmail message source. Fixed issue the For Each Comma S...
                                                      • Has anyone else been succesful in getting %Msg_AttachmentCount% to show something other than zero? We've tried many, many ways and no matter what it always brings back a 0.
                                                        • Ever since the most recent 5.0.815.2 update I've had out message sources stop reading mailboxes. This requires a server reboot to get them picking email up again. The message sources never get disabled, they just stop picking up email. Is there any w...
                                                          • I had a couple of send emails result in DNS lookup failed errors (as shown in the SentItems table. I resubmitted and they flowed ok. Is there a way to confirm emails have sent successfully within TA or would I need to write an automation to query the...
                                                            • How do we remove/cleanup items from the library in TA5?
                                                              • I am curious what the 'red' is indicating in the 'x Messages Today, x Per Minute' line on the account card? We are using version 4 and just curious what action we should be taking when we see this is red and not black/grey which it is normally. See i...
                                                                • New Features Added 'Is A Valid Email Address' for the If block condition check to check if the email address has a valid MX record. If you are sending emails to unknown recipients then you can use this to check the address is valid AND has a valid MX...
                                                                  • I want to skip the rest of my foreach loop when certain conditions are met, like a continue statement would in scripting. Is there any way I can go about this, since labels can't be placed within loops anymore?
                                                                    • Fixes Fixed issue with File Pickup message source where the reader did not initialize correctly (introduced in build 815).
                                                                      • I'm having an issue with my Automation with a Powershell command. I have a custom Powershell command I'm executing and runs without any issues when it's given valid variables. When it's given invalid variables, it throws an error. Initially, I had an...
                                                                        • New Features Added 'OAuth' sign in option for Microsoft Dynamics CRM actions (required for most recent versions of Dynamics). Added 'HTML Editor' field input type for Web Form Message Sources and Wait For User Response action. Displays a full HTML ed...
                                                                          • Is there any place to view TA5 release notes before installing the new version? I know where to look after the install. Just an fyi, the change to a 64bit application pretty much broke all my processes, it was an easy fix but would have been nice to ...
                                                                            • Hello, I'm trying to insert new rows ( eg "records" ) into a Google Sheet via a (CDATA) ODBC Google Sheet DSN, but I keep on getting a "ERROR [HYC00] Optional feature not implemented From UpdateDatabase (Error)" I Can't find out if this is a system, ...
                                                                              • Hello, Sometimes I have to switch like a DJ to figure out some things, and it would be great to have the option to open one or more (message/log) views in separate (floating) windows. For instance to stack them next to eachother Edwin
                                                                                • Hello, Please consider changing the CTRL-S key combination to (only) "save" and not "save and close" (in TA it is set to save and close) Thank you Edwin
                                                                                  • Hello, When I want to delete a character (forward delete) in a string, also a pop-up comes up if I want to delete the complete row. thanks Edwin
                                                                                    • Whereas most of my library automations are specific to my application space, I am building up some primitive library automations, such as a JSON Array Add/Initialize function. I'm happy to share these automations, but would need a simple vehicle. Any...
                                                                                      • These statements may change and this post may not be updated promptly dated 2021-10-13