Get help from our community
- From version 5.0.572.2 onwards, you may contact our Technical Support department via support@parkersoftware.com and request a password reset.
- These guidelines and standards are not a comprehensive list of all rules. Parker software and its moderators reserve the right to lock, modify or remove posts and temporarily remove, block or ban users for any reason.
- As of this moment, ThinkAutomation Studio does not currently include any features relating to SharePoint. This is/was a feature of ThinkAutomation 4, but due to the new architecture of ThinkAutomation Studio it has not currently been implemented.
- New Features Added Online Automation Library. When viewing the Automation Library you can now browse Automations in the Online Library. The Online Library will contain sample Automations created by Parker Software and Automations created by other Thi...
- Hi in Thinkautomation v4 we could choose 0.5 minutes, V5 limits this to 1 minute. Can we get 0.5 minutes in V5?
- Hi when I attempt to delete an automation I receive an access denied error. Thanks, Matt
- Hi when I build the connection string and test it is successful. When I test in the database lookup it is successful and returns a result . When I run the automation the lookup fails with this error: Failed to open database using connection: provider...
- Hi I can't seem to figure this out. Thanks, Matt
- Thought I'd pass along this little discovery. If you are implementing a UI with multiple webforms, I learned that global variables do not carry forward through the webform redirect. In my case I wish to pass along some SQL ids and other data to maint...
- Customer mentions that when attempting to use any DB lookup actions on a DB2 DB, they get the following error: Customer also confirmed that they had the DB2 runtime client installed
- Explain icons...
- New Features Added Embedded Value Store. Allows simple storage and retrieval of key/value pairs. Fixes Fixed issue with Move Incoming Message action not allowing you to select a folder when using Gmail message source. Fixed issue the For Each Comma S...
- Has anyone else been succesful in getting %Msg_AttachmentCount% to show something other than zero? We've tried many, many ways and no matter what it always brings back a 0.
- Ever since the most recent 5.0.815.2 update I've had out message sources stop reading mailboxes. This requires a server reboot to get them picking email up again. The message sources never get disabled, they just stop picking up email. Is there any w...
- I had a couple of send emails result in DNS lookup failed errors (as shown in the SentItems table. I resubmitted and they flowed ok. Is there a way to confirm emails have sent successfully within TA or would I need to write an automation to query the...
- How do we remove/cleanup items from the library in TA5?
- I am curious what the 'red' is indicating in the 'x Messages Today, x Per Minute' line on the account card? We are using version 4 and just curious what action we should be taking when we see this is red and not black/grey which it is normally. See i...
- New Features Added 'Is A Valid Email Address' for the If block condition check to check if the email address has a valid MX record. If you are sending emails to unknown recipients then you can use this to check the address is valid AND has a valid MX...
- I want to skip the rest of my foreach loop when certain conditions are met, like a continue statement would in scripting. Is there any way I can go about this, since labels can't be placed within loops anymore?
- Fixes Fixed issue with File Pickup message source where the reader did not initialize correctly (introduced in build 815).
- I'm having an issue with my Automation with a Powershell command. I have a custom Powershell command I'm executing and runs without any issues when it's given valid variables. When it's given invalid variables, it throws an error. Initially, I had an...
- New Features Added 'OAuth' sign in option for Microsoft Dynamics CRM actions (required for most recent versions of Dynamics). Added 'HTML Editor' field input type for Web Form Message Sources and Wait For User Response action. Displays a full HTML ed...
- Is there any place to view TA5 release notes before installing the new version? I know where to look after the install. Just an fyi, the change to a 64bit application pretty much broke all my processes, it was an easy fix but would have been nice to ...
- Hello, I'm trying to insert new rows ( eg "records" ) into a Google Sheet via a (CDATA) ODBC Google Sheet DSN, but I keep on getting a "ERROR [HYC00] Optional feature not implemented From UpdateDatabase (Error)" I Can't find out if this is a system, ...
- Hello, Sometimes I have to switch like a DJ to figure out some things, and it would be great to have the option to open one or more (message/log) views in separate (floating) windows. For instance to stack them next to eachother Edwin
- Hello, Please consider changing the CTRL-S key combination to (only) "save" and not "save and close" (in TA it is set to save and close) Thank you Edwin
- Hello, When I want to delete a character (forward delete) in a string, also a pop-up comes up if I want to delete the complete row. thanks Edwin
- Whereas most of my library automations are specific to my application space, I am building up some primitive library automations, such as a JSON Array Add/Initialize function. I'm happy to share these automations, but would need a simple vehicle. Any...
- Hi, I'm trying to get the "Update Excel file" action to work to update a local Excel file, but I get this error Error adding to Excel File: C:\Users\xxxx\OneDrive\xyzreport.xlsx The process cannot access the file ' C:\Users\xxxx\OneDrive\xyzreport.xl...
- New Features Added Global Constants. These are %variable% replacements that are global to all Automations in all Solutions. Global constants can be created using the Studio - Server Settings - Global Constants. Updated the Select Solution menu. Now s...
- New Features The local API addmessage HTTP GET can now return files. Specify a file path in the Automation return value. Embedded File Store files can also be returned. You can return whole html pages, images, PDF files etc. The response Content-Type...
- Is there any way to set printing automations to print to a specific tray? I have the defaults set on the server, but they don't seem to be carrying into ThinkAutomation. They're printing to tray 1 despite the defaults of the server being tray 2.
- Hi, I have been using V4 for a number of years and have recently downloaded V5 and have been testing. I feel we are missing "Company Constants" in v5. I understand solution constants exist but what if I have many solutions that use similar constants ...
- Hi, Is there a way to expand this window and make it full screen while working on the SQL query? Thanks, Matt
- This is a feature request - when processing EDI files from a sFTP server location, it is highly desirable to be able to delete the remote file after it's been successfully downloaded. Could this be added to the FTP Download action, or could you imple...
- In TA4 we have file pickup set to a directory as shown below In 5 the same directory is set up Is that directory, there is a subfolder called Export 1 with a series of subfolders beneath that. In TA4 we have the automation scheduled to run at various...
- I have been experimenting with the web forms functionality. I find that if I have wait for return value enabled, that submitted forms go into the processing queue and have to take their turn to be processed. On a busy server, that can take minutes to...
- When saving a file based on an attachment name, excel and txt files don't get saved, but PDF and word documents do.
- This is a request for future UI enhancement with regard to the Solution list display/selector. We have 16 solutions at the moment (see below) and anticipate doubling as we build out our interconnect/automation systems. It would be great to have Studi...
- Any chance you can add a JSON to XML Converter (to match the JSON to XML you've already implemented)? We are going to be retrieving orders across an EDI sftp interface; they are XML formatted files. So reading the orders and converting to JSON we nee...
- Does TA5 have a Web based viewer like TA4 does?
- Steps to Mannually Authenticate
- New Features The Embedded Data Store action now has a Browse Data button allowing you to browse data from the Embedded Data Store. You can run SQL SELECT queries against all databases and collections. Query results can be printed and exported. The Se...
