No internet connection
  1. Home
  2. General

IMAP Connectivity Issue

By Ollie A @olliea2021-04-20 13:38:39.890Z

It looks like I can replicate the rules OK, but I can’t get the new version to talk to our IMAP server – it just seems to send no data across the network and just sits on the connect IMAP page. I’ve tried completing the wizard without a successful connect and folder selection, but of course it won’t work.

There is a known issue currently with IMAP connectivity, this is being reviewed by our development team, and hopefully will be resolved in the next build.

We will notify you when this release is available, but in the meantime please feel free to ask any questions.

  • 1 replies
  1. Ollie A @olliea2021-04-20 13:49:53.980Z

    I've just been made aware that build 5.0.557.2 has just been released to address this issue.

    Please update to the above version, when convenient, and apologies for any disruption.