Calling automations by variable
I have a common data structure that enables bidirectional flows of order related information between various selling and sales management channels (Big Commerce, Amazon, EDI, PDF based orders <-> shipping system, CRM system). When an event occurs on an element, the other related element is updated via an automation. I can figure out which automation to call based on a Case/Select, but what would be really cool is if I could Call the target automation via an %AutomationName% variable. In our world TA is becoming the central goes into - goes outta, similar to Zap kind of thing but much more flexible and robust.
- DDaniel Horton @daniel.horton
Hi Mark,
Would you be able to expand upon this further so we can be sure we understand the use case you are looking to achieve?
Thank you
- MMark Carpenter @mark.carpenter
Hi Daniel, certainly. In the Call Automation action, we are presented with a pull down list of automation names that can be called. I'd like to use a variable instead of the pull down list.
- DDaniel Horton @daniel.horton
Thank you Mark. At this moment in time it would not be possible. The logic for the name of Automations are just labels and they are not identifiers so to speak, so we'd require some form of look up process to check against for the name and other elements. From what you're saying setting a variable though to assign to the Call Automation would be the same amount of required effort to adding in a new Call Automation assigned to the correct end point. Bearing in mind also you can copy the Call Automation to speed up your design approach.
Due to the limited application we can currently see with this I don't believe we would be able to offer this particular request as a feature.