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TA 4.3.16 O365 message source error

By @matty
    2022-05-26 18:59:11.750Z

    Good day,

    I am trying to use the O365 connection as a message source but the following error is happening.

    Office 365 (ERROR: Msg: One or more errors occurred.Inner exception message: Object reference not set to an instance of an object.Stack Trace: at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task1.GetResultCore(Boolean waitCompletionNotification) at System.Threading.Tasks.Task1.get_Result() at ThinkAutomationExchange.clsThinkAutomationExchange.GraphSync(String AccountID, String FolderID, String AuthToken, String SyncState) in C:\AZRepos\ThinkAutomation\TA-Exchange-Classes\clsThinkAutomationExchange.vb:line 178)

    • 1 replies
    1. L
      Liam @liam
        2022-06-01 10:45:20.217Z

        I'm not familiar with this exact error, but if the error is coming from the underlying files behind TA, I'd recommend trying a re-install - you may want to completely remove the TA installation directory after uninstalling, in case the issue is coming from an older file which failed to update.